When you order from Teemoes Shop, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order’s shipment. You can choose your preferred shipping method on the Order Information page during the checkout process.
How much does shipping cost?
How long will it take from order to receiving the order?
Here’s a breakdown of the timeline:
Production Time: We process orders on business days from Monday to Friday, excluding holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. It takes about 1-2 business days to create DTG products, 3-7 business days for All Over Print Apparel products, and 7-10 business days for non-apparel (Home Decoration, Accessories etc.) products.
Shipping Time: Currently standard shipping: DHL and USPS (excluding APO/FPO addresses: AE, AO, AA, AP, PR, VI, GU, MP, AS). Depending on your location, the general standard shipping time is approximately 8-20 business days. Express shipping is (DHL, Fedex, TNT etc) 5-7 business days.
It is the responsibility of the buyer to make sure that she or he fills the correct shipping address in (especially the exact number of the apartment in a building). If you found some problems with your shipping address within 24 hours of placing your order, please contact us via email address [email protected] so that we can assist you to change it to the right form. Otherwise, we will send you the carrier’s phone number so that you can contact them and correct your address.
To reduce the shipping cost as much as possible, we use the one-way shipping service so if the package is returned to the sender, even if the tracking update shows the “delivered to original sender” it does not mean the package was returned back to our warehouse address but our shipping agency storage. Therefore, please be informed that we are unable to refund the order if:
– The package failed to be delivered after several attempts by the shipper.
– You refuse the package.
– The package was failed to be delivered because of any problem relating to the shipping address you provided.
– You state that you have not received the package but the tracking update shows that the package was successfully delivered or showing the “delivered” status.
For lost or missing packages that are agreed to be replaced by us, we will only provide you with the information of the shipping carrier and tracking number associated with your order so that you can track your package.
Can the order be delivered to multiple addresses?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
We support shipments to PO Boxes, but we cannot ship to Military APO/FPO addresses.
TAXES & DUTIES
Import duties, taxes, local taxes and charges are not included in the item price and shipping cost. Sangtee is not responsible for reporting or paying taxes. These charges vary from one country to another and are the buyer’s responsibility.
All orders are made on Sangtee are DDU (Delivery Duty Unpaid) basis, import taxes and duties will not be paid through Sangtee. Instead, the shipping carrier will invoice you upon delivery of your merchandise depends on the sales tax laws of the location to which you are shipping.
Please check with your country’s customs office to determine what these additional costs will be.